What our Clients say about us

Here is what customers who have bought and sold through BigBlackHen.com say about us:

“ We would like to thank you for the way you carried out the sale of our property. We feel that you dealt with every hurdle very professionally and sensitively.

When we first met you, you came across as someone we could trust (yes trust an estate agent), you produced a sales profile that impressed us and we felt confident that you would carry out the sale of our home.

You arrived at our home in Mid-August and took some fantastic photos which we could hardly believe were photos of our home and the next day they were on the internet with our house up for sale. To our shock within five days we were under offer and the rest is history.

After the offer was made you kept us updated with any problems and concerns that popped up and you supported us in every way.

We would recommend Big Black Hen to anyone who wants to sell their home and not have any reservations about it. ONCE AGAIN THANK YOU. ”

Mr & Mrs Spavins

“ I would like to thank you for your positive approach and support that you have given me with the sale of my flat in Stanstead Abbotts.

From the outset you have given me good advice regarding the smartening up of the property, which will hopefully achieve a higher sales price. This has led to an initial offer just below the asking price in the first week.

The quality of the sales brochure is excellent and a lesson to other agents to follow. ”

Mr A Pennington

“ I just thought I would drop you a line to say how pleased myself and Lara have been with the whole house selling process and complete package that Big Black Hen offer. The house doctor (Kathryn Saggers) was very helpful in getting the house ready for sale. She gave us lots of good ideas and helpful advice, most of which we took on board and did. I have no hesitation in recommending her service particularly because it is included in Big Black Hen's very competitive pricing structure. We could not fault the whole process. Thank you Nigel and Bobbie. Wishing you continued success. ”

Mr & Mrs O'Kelly

“ Thank you for the excellent service that Big Black Hen has provided during the sale of 18 Brooms Close over the past couple of months. The strategy that you proposed turned out to be correct and it shortened the sales time greatly, with the result that we finished up with five very good offers from which to choose by the closing date you suggested.

Your communication with us was first rate and you also had good contact with the buyers which gave them confidence.

I have no hesitation in recommending your company to anyone who is looking for a professional and caring firm of estate agents. ”

Mr T Kerry

“ I would like to thank you and Bobbie for all of your help and assistance with the selling of the home. It was managed very efficiently and well and I would highly recommend your services to future clients. ”

Mrs M McLelland

“ Nigel and team bring a refreshing change to the estate agency scene in the Hertfordshire area. A sophisticated and trustworthy approach to selling your house. They are well versed and truly professional at what they do. It was a pleasure working with them, and I would highly recommend. ”

Mr B Bradley

“ Just a quick note to thank you for your efforts in the recent completion of The Folly. We were both quite impressed with you as estate agents and would certainly consider using you in the future, when we are in the market for selling! In the market today it seems an unusual thing for an estate agent to actually try and 'sell' the house, rather than just let the prospective purchasers wander around at will - something you did well. ”

Mr & Mrs Van Maanenberg

“ Big Black Hen were helpful friendly and efficient - well informed at all stages of the sale. I would definitely recommend them. ”

Mr & Mrs Blair

“ I especially appreciated Nigel taking time to keep me informed, as well as my husband, given our circumstances. Big Black hen always made an effort to do the viewings (not a plus with the previous agent!). I would definitely recommend them to a friend or family member. ”

Mrs de Bruin

“ Thanks again for all the help with our purchase - it was hard work but we love the house and your efforts were appreciated ”

Mr Lewis

“ It was with reluctance that I decided to pull back from the decision to purchase and wish to thank you for your understanding. I should also like to comment on the quality of your brochure and the manner of your business and wish you well. ”

Mr Smith

Here are some testimonials each made anonymously by a different client as part of our entry for the Estate Agent of the Year Awards (we only receive the comments, not who they were from):

“ Very attentive, beautiful brochure, gave good advice, great sense of humour and made everyone relaxed, would recommend them to anyone ”

“ The service we received from Nigel at BigBlackHen.com was second to none. He supported us wholeheartedly through the ups and downs of the selling process and I will certainly be recommending BigBlackHen.com to everyone I know ”

“ Nigel and Bobbie were such a pleasant change from 'typical' estate agents. Understanding, helpful and flexible, always approachable and I would happily recommend them to anyone who is looking to sell ”

“ I found BigBlackHen.com very helpful and the presentation of their brochure was excellent - the best I have ever seen from an estate agent ”

“ Very impressive small team that definitely provide a personal touch to proceedings ”

“ Nigel and his team from BigBlackHen.com were helpful, professional and informative. After having no success with another agent for near on 10 months, I was impressed with their support and success in selling our house ”

“ Very friendly but business like. Always returned calls promptly. Can't fault service ”

“ The service provided was second to none ”

“ Truly professional service from start to finish. I would recommend BigBlackhen.com to anyone, especially with low fees involved ”

“ Simply great all the way through ”

“ Friendly, professional and most importantly, get the job done ”